Register and prolongation

In 2001 Aruba introduced the National Ordinance General Health Insurance, the AZV. It is a general medical insurance for every citizen living in Aruba for them to have benefits and easy access to medical care. Aruba is the first country in the Dutch Kingdom that has a general medical insurance. By having a general health insurance for every citizen, Aruba complies with the human right on medical care according to the World Health Organisation.

You are insured through AZV according to the AZV law, the moment you are registred at Censo, you have residency in Aruba and -in case applicable- you have a valid permit. And in case you are receiving premiumincome, you have to comply with the payment of the AZV premium.

Take note:

  • You have to register at AZV first before you can use AZV,
  • Medical costs made before the registrationdate at AZV are not covered by AZV.

Date of registration

  • A registration -in principle- is valid since the date that the petition for registration is made at AZV.
  • If you have made a request at AZV for registration within 30 days since registration at Censo, your registration at AZV will start according to the date of registration at Censo.
  • If you have made a request at AZV for registration after 30 days since registration at Censo, your registration at AZV will start on the date that the request for registration has been made at AZV.

Registration

How do I register at AZV?

All services are provided online from Monday to Friday from 7:30am to 4:00pm. You will register through our website and fill in the registrationform Attach your valid identification (you may send your ID-card, your pasport or driver’s license) and when ready press on Send.

Make sure that you or your authorised representative receives a code after having pressed the Send button. This means that we have received your petition. Another option is for you to send us your petition through our emailadress [email protected] including your valid identification. Once the department receives your documents, they will verify all information and if you qualify for registration they will send you instructions upon how to download the AZV app. The proof of registration at AZV is your digiZorgPas, which is a digital card in your AZV app. You can download the AZV app via Google Play or App Store in your smartphone after having registred with us.

Online Registration 

People with a permit or declaration (of admission by operation of law)

If you have a valid permit of stay or a valid declaration (declaration of admission by operation of law), your registration at AZV will end on the date that your permit or declaration ends. You can see that date in your AZV App (digi-ZorgPas). It is important to renew your permit or declaration so that your registration at AZV stays active.

Take note that if your registration isn’t renewed, your registration will end  on the date mentioned in your AZV App and all posibel medical expenses will be for your own expense.

For renewal (prolongation) of your registration, take note of the following information.

Renewal of registration with permit/declaration

If your permit/declaration is going to expire, you will have to renew this in order to prolong your registration at AZV. At that moment you may not have a new permit/declaration, but you will have a petition that is in process at DIMAS.

Have you submitted a new petition for a permit/declaration?

  • If you have submitted a petition for a renewal of your permit or declaration timely at DIMAS, that means before your actual permit or declaration is going to expire, your registration at AZV will be prolonged automatically in the AZV system for a temporary period. This is based on a colaboration between DIMAS and AZV. You can see the temporary new date in your AZV App. Your temporary registration at AZV will become permanent after DIMAS has taken a positive decision upon your petition. The new date of your permit/declaration will be processed automatically in the AZV system. You can see the new date in your AZV App. In case your permit/declaration has been granted for a indefinite period of time, then your registration at AZV will have no end date.
  • If you don’t timely submit a petition for renewal of your permit/declaration at DIMAS, that means after the date that your actual permit or declaration expires, your registration at AZV will also automatically expire on that date. Once DIMAS takes a positive decision upon your petition, your registration at AZV will automatically and  ‘retroactively’ start according to date of your new petition or declaration. You can see the new end date of your registration in your AZV App. In case your permit or declaration has been given for a undefined period of time, then your registration at AZV will have no end date. If you have made medical costs during the period of your new registration at AZV, you can send us a request for reimbursement at our email: [email protected] Please include a valid ID and receipt (s).
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